ICT20115 Certificate II in Information, Digital Media and Technology

Course Information: ICT20115 Certificate II in Information, Digital Media and Technology is an entry level qualification provides the foundation skills and knowledge to use information and communications technology (ICT) in any industry. No licensing, legislative or certification requirements apply to this qualification at the time of publication. Possible jobs include: IT support or assistant, IT records assistant.
Nominal Hours: 790
Part Time Duration: 24 months
Full Time Duration: 12 months
Minimum Units: 14
Select Stream:

Unit CodeUnit Name
BSBITU201Produce simple word processed documents
BSBCUS301Deliver and monitor a service to customers
BSBFLM312Contribute to team effectiveness
BSBINN301Promote innovation in a team environment
BSBSUS201Participate in environmentally sustainable work practices
ICTICT202Work and communicate effectively in an ICT environment
ICTICT204Operate a digital media technology package
ICTWEB201Use social media tools for collaboration and engagement
ICTICT203Operate application software packages
BSBINN201Contribute to workplace innovation
ICTICT301Create user documentation
ICTSAS203Connect hardware peripherals
ICTICT211Identify and use basic current industry specific technologies
BSBWHS201Contribute to health and safety of self and others
ICTICT205Design basic organisational documents using computing packages
ICTSAS202Apply problem-solving techniques to routine ICT malfunctions
ICTICT201Use computer operating systems and hardware
BSBITU211Produce digital text documents